I knew they would . . .
Thank you so much for letting us know of your unfortunate experience. Last year we had this problem for awhile, but we solved it, and I am very curious as to whether you have a batch of old bags, or if this problem is rearing it's ugily head again!!
Would you take a look on the bottom of the box for the lot #? It will be hard to see - you will have to be in good light - the numbers will be stamped into the cardboard - 5 or 6 characters long. Anything after 1504 should be in great shape - if not, it's time to contact our manufacturer again!!
Are you able to tell the cause of the ripping? Are the seams failing, or is the plastic thin? Are the drawstrings themselves OK? I apologize for all the mess - total yuck!
I do not have any full price coupons to offer you for the bags, but I could send you one for another of our products, send you a replacement box, or refund your money - let me know what you would prefer...
Seventh Generation, Inc."